📋 Registration & Vetting

❓ Why do I need to register with your company?

Having worked in the events industry for many years, we know that top-tier shows are built on trust and quality. We ask all vendors—whether you run a hot food stall, a mobile bar, a trade stand, a funfair ride, or represent a charity—to register so we can vet everyone who joins our network. This guarantees that our event sites, trade spaces, and visitors enjoy a professional experience, while protecting your reputation alongside ours! 🌟

🆓 Is there a fee to register with your company?

No, registration is completely free! You only pay for the individual event pitches or trade spaces you choose to book with us. 🎉

🆔 Why do I need to provide a photo ID?

Security and accountability are huge priorities for us and our venue partners. Asking for a photo ID (such as a valid Passport or Driving Licence) verifies who you are and ensures that all trades on-site are legitimate, verified business owners. 🔒

🛡️ Why do I need a minimum of £5 Million in Public Liability Insurance (PLI)?

Most major showgrounds, local councils, and event venues strictly require all traders to carry between £5M and £10M in Public Liability Insurance to operate on their land. Requiring this during registration ensures you are fully covered for any site, keeping your business, the public, and event organisers safe in case of unexpected accidents. 📄

📞 How long does it take to get my welcome call after registering?

Once you submit your quick online application (which takes less than 30 minutes! ⏱️), our team reviews your documents right away. You will typically receive a personal welcome call from us within 1 to 2 business days to introduce ourselves, learn about your specific needs, and discuss upcoming space opportunities. 📲

💼 I am a salesperson working on behalf of a sales company—can I still use your services?

Yes! Independent sales reps and third-party company agents are very welcome. To get you set up, all we need is:

📧 A confirmation email from the sales company confirming you are authorized to register and book event spaces on their behalf.

📑 A copy of the sales company’s Public Liability Insurance (£5M–£10M).

💷 Pricing, Bookings & Payments

💰 How much do you charge for booking a trade space?

Every show, fayre, local event, and store site is unique, so prices vary depending on pitch size, venue, and duration. Because there isn't a one-size-fits-all price, we will discuss your specific budget and event preferences during your welcome call to find the perfect options for you! 🤝

🎪 Can I book a one-off trade space?

Yes, absolutely! Whether you want to try out a single weekend fayre or test a new store location, you are welcome to book one-off spaces. That said, our goal is to deliver such great results and service that you’ll want to stick around with us for many more! 🙌

🗓️ When do I pay for the event space?

Once we have successfully secured and reserved your trade space with the show coordinator, store manager, or shopping centre manager, we will request payment to officially confirm your pitch. ✅

💳 How do I pay for the event space?

We currently accept payments via direct bank transfer 🏦. We are also actively working on introducing additional payment methods in the future to make checkout even smoother!

🛡️ Guarantees, Safety & On-Site Support

⭐ What is your company guarantee to vendors?

We guarantee to actively source and book the ideal trade spaces, shows, and events that match your business needs. If you ever arrive at a venue and run into an issue—such as a double-booked pitch or a venue layout error—please contact us immediately 🚨. We will step in to sort it out on the spot, relocate you to a replacement space, or provide you with a refund for the inconvenience. You are never left stranded! ❤️

📝 Who completes the risk assessment?

We handle and complete the risk assessments for you! However, depending on the venue or the nature of your setup (e.g., hot food equipment, live demonstrations, or rides), we may request a few extra details about your equipment or setup so we can complete it accurately. ⚙️

⛺ What happens if our equipment gets damaged at one of the trade spaces I booked through you?

As a booking agent, we cannot be held responsible for any loss, theft, or damage to your equipment while you are using one of our trade spaces ⚠️. If you are ever unsure about how to set up equipment safely (such as erecting a gazebo or securing the correct gazebo weights for wind protection), please send us a photo of your setup prior to opening 📸 and we will gladly take a look! While liability remains with the vendor, we are always happy to give guidance and help where we can. 🛠️

🌧️ What happens if an outdoor event is canceled due to severe weather?

If a show coordinator or venue cancels an event due to extreme weather or safety concerns, we will immediately communicate with the organizers on your behalf to process a refund or credit your booking toward a rescheduled date. 🌤️

⏳ How far in advance do I need to book?

Popular summer trade shows and shopping center spaces book up fast! While we can sometimes arrange last-minute spots, we recommend booking as early as possible after your welcome call to secure prime locations. 📍